• Improve Emergency Department Throughput
• Reduce Risk
• Provide Greater Access to Timely, Quality Psychiatric Care

InSight’s services to hospitals are available 24 hours per day/7 days a week/365 days per year, effectively providing continuous psychiatric crisis intervention.

Healthcare today faces daunting challenges.  Behavioral health in the emergency room and a general lack of appropriate and available inpatient psychiatric beds is a near universal and major issue.  While telepsychiatry clearly cannot solve the problem by making more psychiatric beds, InSight’s partners have found telepsychiatry to be an important part of the solution by reducing inappropriate hospital admissions through the timely evaluation by a psychiatrist, the highest level of professional available to conduct emergency evaluations.  

Cost Implications
While behavioral health consumers in the ED present unique risks and challenges, it is also worth noting that these consumers typically represent more costs and less reimbursement to a hospital than an average emergency room consumer, largely driven by the extended wait times they often face.  

InSight’s experiential data has shown that on average, a behavioral health care consumer costs a hospital nearly $2,400 more than the average consumer in the emergency department. 

Due to the current economic constraints facing hospitals and the increased overcrowding of EDs, hospitals and crisis centers are seeking ways to increase throughput and lower costs while providing a high quality of care.  InSight’s telepsychiatry services address these needs.  With telepsychiatry, hospitals are able to expedite behavioral health consumers through the ED, provide consumers with immediate access to care, eliminate unnecessary extended wait times, and ultimately reduce much of the cost and risk associated with boarding behavioral health consumers in the ED.

Resources and Documentation